Last Updated: January 2025 | Applicable to users in Bangladesh
This policy clearly describes how your personal information is collected, used, and kept secure on the 288 platform. We believe transparency is the best form of security.
We collect certain necessary information to improve your experience and provide a secure service.
During account registration, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. It is also required for age verification in accordance with Bangladesh law. We never sell your information to third parties without your consent. Your data is always stored in encrypted form.
When you use the 288 platform, we automatically collect your device type, operating system, browser version, and IP address. This information helps optimize the mobile experience and detect fraudulent activity. We use cookies that remember your preferences and simplify the login process. You can manage cookies through your browser settings at any time.
During deposits and withdrawals, we record the transaction amount, method, and timestamp. Your full bank or mobile banking details are not stored on our servers — only the information necessary to verify the transaction is retained. All financial data is secured via SSL encryption. We manage this information in compliance with the guidelines of Bangladesh's financial regulatory authorities.
We store your gaming history, bet amounts, and win/loss records. This information is used to ensure responsible gaming and to personalize your experience. If unusual activity is detected, we will alert you and take account protection measures if necessary. You can view your gaming history and set limits at any time.
When you contact our support team, we retain a record of that conversation. This helps us provide better assistance in the future and resolve issues more quickly. Your complaints or suggestions play an important role in improving our services. This information is never shared with third parties for marketing purposes.
We collect your general geographic location (at the country and division level) in order to display content and offers applicable to Bangladesh. We do not collect precise GPS location. Regional data is used to provide support in the local language and ensure Bangladeshi payment methods are available. This information is used solely for service improvement.
288 believes every user should have full control over their own information.
You can log in to your account at any time to view all information we hold about you. We are obligated to provide you with a complete copy of your data. We will deliver the information within 30 business days of your request. This process is completely free of charge.
If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings. Identity verification may be required for changes to sensitive information. We always ensure your information remains accurate and up to date.
You may request the deletion of your account and associated data. However, some information may be retained for a specified period due to legal obligations or ongoing dispute resolution. Unnecessary data is automatically deleted after account closure. Contact our support team to learn more.
If you believe your information is being used inappropriately, you may object to its processing. You can opt out of marketing communications at any time. Upon receiving your objection, we will promptly review and take action. Protecting your privacy is our highest priority.
You may request your data in a structured, commonly used format. This feature gives you full control over your data. We will provide the information within the designated timeframe after your request. This process is completely secure and encrypted.
You can stop promotional emails, SMS, or push notifications at any time. Notification preferences can be easily changed from your account settings. Even if you opt out of marketing communications, important account-related messages will continue to be sent. We always respect your preferences.
Using modern technology, we protect your information with the highest level of security.
All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
Two-factor authentication (2FA) is used when accessing your account to protect it from unauthorized access.
Our servers are operated in internationally certified data centers with 24/7 security monitoring and regular security audits.
Your data is regularly backed up to prevent data loss in the event of any technical issues and to ensure continuity of service.
288 never sells your personal information or shares it with advertisers. However, limited information may be shared in certain specific circumstances, as detailed below.
Cookies are small text files stored on your device that help improve your browsing experience. 288 uses three types of cookies — essential, functional, and analytical. All cookies except essential ones are activated based on your consent.
Essential for login sessions and security. The platform cannot function properly without these and they cannot be disabled.
Remembers your language preferences and settings. These personalize your experience and eliminate the hassle of re-entering settings every time you log in.
Analyzes user behavior to improve services. This data is completely anonymous and is not used to identify individuals.
You can delete cookies or stop accepting new ones at any time through your browser's settings menu. Please note that disabling essential cookies may prevent you from using certain features of the platform. Detailed cookie management instructions are available for all major browsers including Chrome, Firefox, and Safari. Our support team is ready to help with any cookie-related questions.
We may update this privacy policy from time to time. We will notify you via email or through the platform before any significant changes take effect. The date of the latest update will always be noted at the top of the page. Continued use of the platform after changes are made will be considered your acceptance of the new policy. We recommend reviewing this page regularly to stay informed about the latest policy.
For any privacy-related questions, complaints, or requests, please contact our dedicated privacy team. We typically respond within 3 business days. Your privacy concerns are of the utmost importance to us, and we review every request with care.
Email: [email protected]
Your information is completely secure at 288. Enjoy the best mobile gaming experience in Bangladesh with total peace of mind. Our transparent policies and modern security measures keep you protected at all times.